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How to Create a Crisis Management Plan in Less Than 1 Hour
Crisis management isn’t just for big corporations. If you're a small business owner, having a plan in place can be the difference between...

Michelle Carlen
Jul 82 min read


Your Word Is Your Currency
When you give someone a “yes” or a verbal commitment, do you keep your word? Your word is hopefully true and honest. When you honor it,...

Michelle Carlen
Dec 6, 20222 min read


3 Keys To Making Great Decisions
Sound decision-making is a critical tool of any organization and its leaders and is directly related to its overall success. Whether...

Michelle Carlen
Aug 23, 20222 min read


4 Ways Self-Care Makes You A Better Leader
“The Western workplace culture — exported to many other parts of the world — is practically fueled by stress, sleep deprivation, and...

Michelle Carlen
May 31, 20222 min read


4 Ways to Bring Back Excellent Customer Service
Do you want your business to see return customers, receive positive referrals, and glowing online reviews? Running a smooth business is...

Michelle Carlen
Apr 19, 20223 min read


Transforming Workplace Communications
Having difficult conversations is necessary in the workplace and now is a perfect time to focus on how to navigate critical issues as a...

Michelle Carlen
Jul 20, 20211 min read
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